Privacy Policy
How we collect, use, and protect your information
Last Updated: January 2025
Introduction
Bexocargo ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our logistics and cargo services across Cameroon, Nigeria, Ghana, Senegal, South Africa, Ivory Coast, Mali, Kenya, Gabon, and Equatorial Guinea, as well as through our headquarters in France.
By accessing our services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Data
- Name, email, phone number, and address
- Government-issued ID (for customs clearance)
- Payment details (processed securely via third-party providers)
- Shipment details (contents, weight, dimensions, tracking data)
Non-Personal Data
- Browser type, IP address, device information
- Website usage data (cookies, analytics)
How We Use Your Information
We use collected data for:
- Processing and delivering shipments
- Customs clearance and regulatory compliance
- Customer support and issue resolution
- Service improvements and analytics
- Fraud prevention and security
- Marketing communications (with consent)
Data Sharing & Disclosure
We may share your information with:
- Authorities & Customs: For legal and regulatory compliance.
- Third-Party Partners: Carriers, warehouses, and payment processors.
- Affiliates: Bexocargo offices in our 10 operating countries.
- Legal Requirements: If required by law or to protect our rights.
We do not sell your personal data.
International Data Transfers
As we operate across Africa and France, your data may be transferred and stored in different jurisdictions. We ensure all transfers comply with applicable data protection laws, including GDPR (for EU-related data).
Data Security
We implement:
- Encryption for sensitive data
- Secure access controls
- Regular security audits
However, no system is 100% secure—please protect your account credentials.
Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your data
- Restrict or object to processing
- Withdraw consent (where applicable)
- Request data portability
To exercise these rights, contact: privacy@bexocargo.com
Cookies & Tracking Technologies
We use cookies to:
- Enhance website functionality
- Analyze traffic patterns
- Personalize user experience
You can manage cookie preferences in your browser settings.
Children's Privacy
Our services are not intended for minors under 18. We do not knowingly collect their data.
Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on our website with a revised "Last Updated" date.
Contact Us
For privacy-related questions or requests, contact:
Privacy Officer: privacy@bexocargo.com
Headquarters: Africa Global Logistics, 33 quai de Dion Bouton, 92800 Puteaux, France