Get in Touch
Have questions about our services? Need help with a shipment? Our team is here to assist you across our 10 African countries.
Global Email
support@bexocargo.com
Customer Service
Contact your local office for phone support
Regional Support
10 offices across Africa to serve you
Regional Offices
Cameroon
cameroon@bexocargo.com
Nigeria
nigeria@bexocargo.com
Ghana
ghana@bexocargo.com
Senegal
senegal@bexocargo.com
South Africa
southafrica@bexocargo.com
Ivory Coast
ivorycoast@bexocargo.com
Mali
mali@bexocargo.com
Kenya
kenya@bexocargo.com
Gabon
gabon@bexocargo.com
Equatorial Guinea
equatorialguinea@bexocargo.com
Headquarters
Africa Global Logistics33 quai de Dion Bouton
92800 Puteaux, France
Business Hours
- Monday - Friday 8:00 AM - 6:00 PM
- Saturday 9:00 AM - 2:00 PM
- Sunday Closed
Frequently Asked Questions
You can track your shipment by visiting our tracking page and entering your tracking number. The system will provide real-time updates on your shipment's location and status.
Shipping times vary depending on the origin and destination countries. Typically, shipments between neighboring African countries take 3-5 business days, while shipments across regions may take 7-10 business days. For expedited shipping options, please contact our customer service.
To file a claim, contact your regional office or email support@bexocargo.com within 7 days of the scheduled delivery date. Include your tracking number, photos of damaged items (if applicable), and a description of the issue. Our claims department will review your case and respond within 48 hours.